Stow-on-the-Wold Surgery

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Stow-on-the-Wold Surgery


Dr Healy Dr Thornett
Dr Lawrence Dr Sherringham
Dr Chiles

The Surgery

Well Lane, Stow-on-the-Wold
Gloucestershire GL54 1EQ


Opening Times

Stow-on-the-Wold Surgery
Open 8.00am - 7.40pm Monday
8.00am - 6.30pm Tuesday to Friday


Telephone Numbers:

Daytime
Cotswold (01451) 830625
Appointments
Cotswold (01451) 830805
Emergencies
Cotswold (01451) 830625
Dispensary
Cotswold (01451) 833482
Fax
Cotswold (01451) 830693
Out Of Hours
0300 421 0220


This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.


Practice News and Notices

 FOSS Newsletter

The Spring edition of the newsletter has been distributed and copies are available in the surgery. The document is available to read on the Friends of Stow Surgery page of this website.

Measles Outbreak

There is an extremely good uptake of the MMR (Measles, Mumps and Rubella) vaccine amongst our young patients. Following the epidemic in South Wales we have recently contacted the parents of all children and young people between 5 and 16 who we believe have not had a full course of MMR vaccine, to offer advice and vaccination if requested. 

Patients aged 16 and over who have not been immunised or who have not received a full course of the vaccine are invited to make an appointment with the Practice Nurse for immunisation if they so wish.

Children are offered the first MMR vaccination at 13 months and a booster is given between the ages of 3 years 4 months and 5 years old. There has been no recommedation from the Health Protection Agency that immunisations should be brought forward for children, in this area.

Further information about the disease and immunisation can be found on the following website or please call in at the surgery for a printed copy.

http://www.patient.co.uk/health/Measles.htm 

Prescription Price Increase

Prescription charges increased by 20p per prescription to £7.85 from 1st April 2013. Charges for pre-payment certificates will remain the same. It is more cost effective for patients who are prescribed more than 14 items per year to apply for a pre-payment certificate. Please ask at the Dispensary in the surgery or your pharmacist for more details about this.

 Dates for the Diary  

The surgery will be closed on the following dates:-

Monday 27 May – Bank Holiday                           Closed

The surgery will be closed from 12.30pm on the following dates for staff training:-

Tuesday 18th June (please note change of date)
Tuesday 9th July
Tuesday 1st October
Thursday 12th December

When the surgery is closed, a service is provided for patients who need urgent advice and assessment by the county-wide out of hours service. This service can be contacted by dialling the usual surgery number (01451 830625) and waiting to be put through.

The Dispensary will be closed from 1pm on 26th June for staff training. The Dispenser will be unavailable after this time but medication can still be collected via the Reception Desk.

 Text Message Reminders

The surgery has commenced sending text message reminders to patients about forthcoming appointments. If you do not wish to receive text messages to your mobile telephone please let the surgery know. If you would like check the details the surgery holds please contact the Reception team.

Patient Partner - have you tried the automated appointment booking service?

The surgery has a telephone system which enables patients to book, check or cancel routine* doctors appointments 24 hours a day. Patients will automatically be offered this service when they call the surgery.

Please see below for a short guide on using the service:-

Patients will be asked to verify their identity in 2 ways, using their date of birth (which should be entered in the following format dd/mm/yy) and their telephone number. The telephone system will accept any telephone number (mobile / home / work) that the surgery has listed on its database. If patients find that their details are not verified, it may be that the surgery holds an incorrect telephone number. The patient will be diverted to a Receptionist to book their appointment and updated contact details can also then be provided.

If patients choose not to use the automated system they will be transferred to a Receptionist in the normal way.

Patients will also notice that, if calling for something other than an appointment, they can choose to speak to the general enquiries line or the repeat prescriptions line. The general enquiries line should be used for everything except appointment booking and ordering repeat prescriptions.

The surgery hope, that by diverting calls more appropriately that patient's enquiries will be dealt with more quickly and efficiently.

EMIS Access

The surgery is now offering the facility for patients to book and cancel routine doctor's appointments via the internet. If you would like access to the system please ask at Reception.

Warts and Verrucas

Whilst warts and verrucas can be unsightly they are not harmful and the risk of passing them on to others is low. They rarely require treatment but if they are troublesome we ask that patients self treat using Salicylic Acid or the Duct Tape method (see patient information leaflet described below for details) before approaching their GP. A Patient Information Leaflet is available from Reception at the surgery or alternatively you can download one from www.patient.co.uk, click on information leaflets and then "W". Choose the leaflet entitled "Warts and Verrucas".

Updated 10/5/13 sw

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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