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Subject Access Request / Access to Medical Records

The Access to Health Records Act 1990 and Data Protection Act give patients or their representatives a right of access, subject to certain exemptions, to their health records. Stow Surgery respects the rights of individuals to have copies of their information wherever possible.

The surgery offers patients the facility to view their medical information (and other things such as booking and cancelling appointments) online. This is the recommended method of accessing information.

A system called SystmOnline is used and registration can be requested via the Home Page of the website or via the link below.

If you would prefer to submit a formal Subject Access Request then please complete the form below.

Personal information collected from you by this form, is required to enable your request to be processed, this personal information will only be used in connection with the processing of this Subject Access Request.

In accordance with legislation no fee will be charged for your request, unless the request is manifestly unfounded or excessive, particularly if it is repetitive. If a charge is to be made then you will be advised of our reasonable administrative charges in advance. 


1Subject Access Request / Access to Medical Records

In order to locate the records you require please provide as much information as possible. Please note that only information created by Stow Surgery is available from this practice irrespective of whether information is available in the medical / staff record from other organisations.

Privacy Protection

Information submitted through secure forms is used only for the purposes of processing your request. We may be in touch with you in relation to the information submitted.

All Information submitted through secure forms is secured with a private key known only to the GP practice and is accessed over a secure connection by nominated Practice staff. Our practice has a strict confidentiality policy.

This information is not shared with any third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.

Your Neighbourhood Professionals. Just a Click Away!
Well Lane, Stow-on-the-Wold, Gloucestershire, GL54 1EQ
  • Telephone (01451) 830625
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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